Services · 06 / 06

Business Excellence
& Training

Frameworks and courses that improve how your organisation runs, and the marks that prove it to the people who check.

The Singapore Quality Class family, with People Developer and Service Class, benchmarks how you lead, plan and develop your people. CaseTrust protects consumer-facing businesses; EduTrust is the licence to operate for private education. We guide you through each the same way: assessment first, then the work.

The practice also covers human capital consulting: recruitment and selection, compensation and benefits, performance management, and learning and development, built as working systems your managers can run.

Greenwich also runs public courses and in-house training across the standards we consult on, from internal-auditor training to management-system foundations, so your own people can run the system after we leave.

Who this is for

Organisations pursuing national excellence marks. Private schools facing EduTrust. Consumer businesses building trust signals. Teams that need training their people will use, and collaborative ventures formalising how they work together under ISO 44001.

How the engagement runs

The same charted course,whatever the standard.

Step 01 — Where you stand

Gap assessment

We measure your current position against the standard before you commit to anything.

Step 02 — The route

Plan & documentation

A working system designed around how your business runs.

Step 03 — The crossing

Implementation & training

We work alongside your team until the system is lived-in.

Step 04 — Fixed position

Certification audit

We prepare you for the certification audit and stand with you through it.

Step 05 — Staying on course

Surveillance & renewals

We keep the certification calendar so deadlines never surprise you.

The gap assessment shows exactly where you stand, so
start there, before you commit to anything.